Return Policy

Return Policy for Retail Customers

Printed Products

Sometimes we make a mistake, and we will happily replace books that are damaged, lost in shipping, or shipped incorrectly. We will cover the charges for shipping these items back to us and for shipping the right item to you.

Sometimes you change your mind, and that’s okay too. You can return any product that is not what you expected or wanted within 30 days for a full refund of the product price only--shipping costs are not refunded. Please contact us to get a Return Authorization Number, and we can tell you how to ship the item back to us. Unauthorized returns will not be accepted.

Your authorized return should include the original packing slip, if possible. Refunds will be credited against the same credit card used to make the original purchase. You will have to pay for return shipping.

Digital Music

What if you do not like the digital print music you purchased and added to your digital library? That’s okay, we’ll take it back. Just contact us within 30 days, and we will refund your purchase price to the credit card used to make the purchase.

Fees

A-R Editions does not reimburse any tariff/customs fees, banking fees, etc. Such fees are outside of our control and are the responsibility of the customer.

Return Policy for Dealers and Resellers

For items that are damaged, lost in transit, or shipped incorrectly, please contact us. We will be happy to send a replacement.

No other returns are accepted. Please order only what you know you will sell. Our publications are generally printed in limited quantities, and each copy is valuable. Please visit our Dealers and Resellers page to view full information for wholesale orders.

Special Return Policy for Classroom Adoption

Stocking orders of 20 or more copies of a single title per order will be eligible to return up to 20% of those titles after 60 days and within one year of the order date. Please contact us to authorize this return.

Contact Us

Phone: (608) 836-9000 
Email: orders@areditions.com